In a new Robert Half Technology survey nearly one in five Canadian chief information officers cited technological issues as their greatest hurdle.
For technology executives to manage remote teams effectively, they need to ensure these teams have access to the right communication tools. Teleconferencing, online meeting and file-sharing services foster collaboration.
For technology professionals who work remotely, out of “site” isn't necessarily out of mind. In a new Robert Half Technology survey nearly one in five (19 per cent) Canadian chief information officers (CIOs) cited technological issues as their greatest challenge in managing a remote workforce. Productivity and communication issues followed with 17 and 15 per cent, respectively.
“As remote working becomes increasingly popular, many managers are concerned with employees having the resources they need to be effective while working away from the office,” said Deborah Bottineau, senior regional manager of Robert Half Technology and The Creative Group. “Even senior executives in a technology-forward department like IT can experience struggles in providing employees seamless access to information remotely or maintaining visibility into how work is being accomplished.”
Tips for technology executives to manage remote teams effectively:
• Outline expectations. Tell remote employees how often you'd like them to check in by phone or email. Let them know you expect them to be reachable during office hours. Also, set clear goals and benchmarks to help mobile workers stay on track with objectives.
• Leverage technology tools. Make sure remote employees have access to the right communication tools. Teleconferencing, online meeting and file-sharing services foster collaboration among remote teams. Confirm that everyone can stay in touch easily and access the information they need quickly and securely.
• Create opportunities for face time. To help remote workers stay connected, request that they work on-site a few times a month, if possible. Encourage them to attend important events and meetings in person, as appropriate. Also, use videoconferencing tools to promote virtual face-to-face interaction with off-site staff.
• Check in with remote employees regularly. Remote work arrangements afford flexibility but they can blur the lines between work and personal life. Some employees who work from home have trouble 'unplugging.' Encourage them to create balance, which, ultimately, aids productivity in the long term.