Originally published in the July 2012 issue of the Nova Scotia Business Journal - "Roode & Rose: 20th Anniversary" special advertising feature
One call really does do it all at Roode & Rose. The plumbing and heating specialist, based at 89 Joseph Zatzman Drive in Burnside Business Park, is celebrating its 20th anniversary this year.
The Dartmouth company started out with partners Frank Roode and Clarence Rose, but has since grown to 30 staff members and is still going strong.
Before establishing the business, Rose worked for Roode. Deciding that they could do even more as a team, the two decided to become partners. A few years ago, they added a third person to their company partnership.
“Eric Foren came on five years ago,” says Rose. “He is good businessman who helped us grow to the point where we are today. He played an important part in helping us get into commercial HVAC.”
The company is dedicated to providing only the best in service with a team composed of well-known technicians and skilled mechanics who have their own loyal following.
“It's our love and devotion for heating systems that allows us to shine,” says Rose. “We are sought after for our knowledge in this area especially when it comes to houses along the shoreline. Our customers used to be 80 per cent residential and 20 per cent commercial, now we are looking at the opposite.”
Roode and Rose takes every opportunity to engage in training courses, helping staff upgrade their skills, integrating the latest technology to benefit the company and clients.
According to Rose they succeed by following one simple principle: “We do the job right and never cut corners”.
What he believes sets Roode and Rose apart from other companies is its commitment to teamwork and being locally owned and operated. You know that when you call, you can get a hold of an actual owner, he says.
All three partners agree on the same employee philosophy as well.
“We care about our employees, pay them well and provide excellent employee benefits. We take pride in our company and give as much as we can to our staff.”
Always eager to evolve, Rose looks forward to what the future holds for the company. Roode and Rose bought Prospect Commercial Plumbing and Heating two years ago and there are hopes for new acquisitions in the future as the business continues to grow.
“Down the road I would also like to see more family involvement and employees buying into the business,” says Rose.
There is still plenty of room for growth but Roode & Rose insists it will always remain local and true to the philosophies that have led it to where it is today.